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HP Recommended
HP Updater.app for Mac OS
macOS 11.0 Big Sur

Q: How to I get this HP Updater app installed and

     Do I even need this firmware update from December 2021 ?

-------------

I have a new iMac M1 computer running Mac OS 12.1 Monterey.

I have a  Color Laserjet MFP M477fdw  setup, registered and installed in 2016.

After installing HP SMART and connecting my printer, I went on to check for current drives and firmware.

I went to the HP printer drivers support web site and found a firmware dated Dec 9, 2021.

So, I downloaded the firmware and attempted to install it.

HP LaserJet Pro Series Mac Firmware Update Utility

2021111831.4 MBDec 9, 2021

 

After 3 tries, I finally got an error message:

HP firmware Updater.app cannot be opened because the developer cannot be verified

MacKatt_3-1642620942616.png

 

At the printer control pad.

I followed the manual instructions to check the printer firmware. 

I made sure it had an Ethernet connected cable, and then I attempted to check the firmware: 

 

SETUP > SERVICE (password) > Laserjet Updates > Firmware Datecode         20201022

SETUP > SERVICE (password) > Laserjet Updates > Check for Updates Now

  •    Checking for updates .....
  •    No updates found (with a big green circle with check mark in the middle)

 

 

So, my question is, how to I get this HP Updater app installed and do I even need this firmware update from December 2021 ?

 

 

 

 

 

Russ Hodes
1 REPLY 1
HP Recommended

Be very wary of any firmware update from HP.

They recently updated my firmware and bricked my printer.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.