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- HP instant Ink 5 month trial - new printer
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03-03-2021 01:35 PM
Hi,
I bought my HP Envy 6032 today which states on the box it comes with 5 months instant ink, however I wasn't provided with any code in the materials which came with the printer and nothing was mentioned whilst enrolling. I have checked my account and it doesn't mention the 5 months is added on my account
Thanks!
Solved! Go to Solution.
Accepted Solutions
03-06-2021 01:59 AM
@gherkin, Welcome to the HP Support Community!
I understand the 5 free months are not auto-credited to your Instant Ink account.
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
03-06-2021 01:59 AM
@gherkin, Welcome to the HP Support Community!
I understand the 5 free months are not auto-credited to your Instant Ink account.
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
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