• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-12-2018 07:46 PM

HP Recommended
Product: HP laserjet 1015
Operating System: Microsoft Windows 7 (64-bit)

I need   for 

The printer is turned on and connected via a USB port. But the printer setup program does not fix it: waiting for the printer to be connected. Windows finds the printer and puts drivers, but it does not appear in the list of installed printers. Thank you for your help.

3 REPLIES 3

‎08-12-2018 08:00 PM - edited ‎08-12-2018 08:02 PM

HP Recommended

You can see ... 

https://support.hp.com/us-en/document/c01992524

 

https://support.hp.com/us-en/document/c03521864

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
Was this reply helpful? Yes No

‎08-13-2018 07:08 AM

HP Recommended

Hello!

 

 

1) On this page, which you sent me in response: https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1015-printer/377936
my OS is defined as windows NT, and for windows 7 there are no DRIVERS for my printer at all!!!

Please just send this driver file or give a direct link to download it.

 

2) On this page: https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1015-printer/377936

after downloading and unpacking the archive, directories appear in which there is no file with the exe extension at all.
here is the driver file? 

 

Please just send this driver file (HP LaserJet 1015 printer for Windows 7) or give a direct link to download it.

Is it really that hard to do?

 

Thank you for your help.

Was this reply helpful? Yes No

‎08-13-2018 08:11 AM

HP Recommended

Check with this printer software, but assume and predeterminated configure, as ... https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-p1102-printer-series/4110394/model/...

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.