HP laserjet 1536 dnf not functionning

[JMBILBO63]

I have 2 printers HP laserjet 1536 dnf on two differents computers, and since last Thursday, september 6, when I try to print with them, it prints:

PCL XL Error

Subsystem: KERNEL

Error: IllegalOperatorSequence

File Name: kernel.c

Line Number: 1822 

I erased the Printers from the computers and tried many times to reload drivers from HP site and it failed each time

ther is anything else that I can do

[Jeet_singh · Accepted solution]

@JMBILBO63,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues while printing from your HP LaserJet printer. Don't worry we'll work together to help you resolve this issue

To provide you with an accurate solution, I'll need a few more details:

Have you recently made any changes on the printer before the issue started?

Are you able to make a copy from the printer?

In the meantime, let's try these steps here: 

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.

If the copy comes out fine, then I would suggest this could be an issue with the software or driver related.  I would suggest performing a clean install to try and fix the issue. Here are the steps:

First, unplug the USB cable from the printer if present.

Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.

Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.

Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.

Under print server properties, go to drivers - remove any entry there as well.

Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

Restart your computer.

Now click on this link: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-laserjet-pro-m1536-multifunction-print...
to download and install the printer software.

Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[JMBILBO63]

Bonjour

Yes the Hardwork is functionning and I didn't do any changes on the printers before the problem occured.

As I said, I have two printers Hp laserjet 1536dnf operated on two differents computers and they failed at the same time.

One is connected on my own computer and are in service everyday and the other printer is connected to a back up computer and is used once in a while. 

I will try your suggestions and come back to you

best regards

Jean-Marc Beaulieu

[Jeet_singh]

@JMBILBO63,

Thank you for replying,
Please take your time and get back to me with the results,
 
I'll be awaiting your response and would be glad to help.
 
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
 
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards,

[JMBILBO63]

Thank you Mr Singh

I applied your solution and it just get my printers alive

Best regards

Jean-Marc Beaulieu

[Jeet_singh]

@JMBILBO63,

Thank you for the update,
I appreciate your time and efforts, 

I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution.

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my public post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂
Regards,