HP laserjet P1102 cannot install on Winows 10 21H2

[Mukoto]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: HP laserjet P1102 cannot install on Winows 10 21H2 - HP Support Community - 8507803 

I am experiencing the same issue here since 12/12/2022. I wonder who the culprit is. could be some dll file maybe. I hate Microsoft, they cause more problems than improvements, now check.

[Rainbow23]

Hi @Mukoto,

Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query. I will be glad to help you.

I see that you are facing printing issues with installing the drivers for your HP LaserJet Pro P1102 Printer.

Please follow the steps listed below to uninstall and reinstall the drivers.

Unplug any USB cable, if any, before doing this.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Open up the run command with the "Windows key + R" key combo

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer. 

Once done, please download and install the software from this weblink: https://support.hp.com/in-en/drivers/selfservice/hp-laserjet-pro-p1102-printer-series/4110394 

Let me know if this helps.
Take care and have a great day ahead.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Mukoto]

I tried following the solution provided by H23 and i got these responses.

I got this reaction

Unable to remove HP Laserjet Professional P1102, x64, Type 3 - user mode driver. The Specified Printer is currently in use.

xxxxx

[Rainbow23]

Hi @Mukoto,

Welcome to the HP Support Community. 

This issue might require one on one interaction to fix it.

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead!