HP laserjet P1102w Connection to Macbook

[NeilM123]

Hi,

I have successfully used a HP laserjet P1102w wirelessly with a macbook for a few years. I had to update my router on the weekend and now I cannot connect to the printer at all.

I am unable to run any of the software HP provide for connecting and cannot access the web server to update router details.

Any ideas would be appreciated.

Thanks

[Kumar0307]

@NeilM123, Welcome to the HP Support Community!

Let us try these steps to connect the printer to the wireless network:

Use WPS to connect the printer to your wireless network.

1. Locate the WPS button on your router, but do not press it yet.

   If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

3. On the printer control panel, press and hold the Wireless button  for at least 3 seconds or until the wireless light starts to flash.

4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

   NOTE: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

   Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

To check the connectivity between the printer and the MAC, perform a PING test

1. Obtain the IP address of the printer by clicking on the Wireless icon on the printer
2. On the MAC Go to Spotlight > search for Network utility > select Ping tab > enter the IP address of the printer in the box
3. Check the second box that says Send only > 10 pings
4. Click on ping > Check the results at the end if any packets are lost
5. Note: There should be 0% packet loss, share the results in your next post.

Let me know how this goes.

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