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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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Locked

‎10-25-2020 10:56 AM

HP Recommended

Remove your device using the "System Preferences/Printers & Scanners" menu, and then reinstall using the automatically provided driver. If it still has an issue, remove again (the same way) and download drivers off the HP site specific for your printer.

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‎10-25-2020 11:36 AM

HP Recommended

I have reinstalled everything from scratch, including the software from HP site and the driver 5.1 you have suggested.

Now the printer works, but I keep getting the message “HPDM.framework” will damage your computer."

My guess is that the certificate is still not valid.

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‎10-25-2020 11:42 AM

HP Recommended

It's not the cert. It was updated in the package you downloaded and installed. (You did install it, right?)

 

See if Easy Startup or Easy Admin will work for you, and if not, start a new thread, and message me with the link. I will not be following this thread any further.

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‎10-27-2020 02:04 PM

HP Recommended

Unfortunately, it's still not working. I've tried to install/reinstall/install many times. I don't know if it's just the drivers at the moment or if I am missing anything. Was working before Friday so not sure what's happening.

Any new ideas/development would be great from anyone!

 

Thanks!

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‎10-28-2020 08:59 AM

HP Recommended

I have resinstalled everything. The regular software from HP, the 5.1 driver that was suggest here and the package that was supposed to solve it.

The printer now works but the ugly warnings are still there.

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