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HP Recommended
HP Officejet 4630
macOS 11.0 Big Sur

Hi there

 

my printer literally just won’t power on. Checked the plug fuse and that’s fine. All other appliances in the extension lead are working.

 

held the power button down for 30 secs and still dead!

 

any suggestions please what I can do?

 

thanks!

1 REPLY 1
HP Recommended

@Mrsbully2

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that your HP printer does not turn on and I appreciate your efforts to try and resolve the issue.

It sounds like hardware related issue with the printer. If you have already performed the steps from the document HP printer does not turn on: https://support.hp.com/ro-en/document/ish_2833621-2378915-16 and the issue persists, it could be a hardware failure. 
 

Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/             
 

Hope this helps!              
Please click “
Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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