HP print and scan doctor show 2 NET (wifi) connected printers (both 4520 series)

[Mark1672]

I recently installed an Envy 4527 WiFi/USB connected printer.  HP print and scan doctor show 2 NET (wifi) connected printers (both 4520 series), one of which shows as 'not connected' (incorrect icon) when chosen as the subject for diagnosis, but MS Win only shows 1 (true) in widows 'Printers & Devices' manager (correct icon). How do I delete the second, non-existent (unconnected) printer from HPSPDr search results?

[sandytechy20]

@Mark1672

Welcome to HP support community.

Perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.