I bought the HP 3755 because I did a lot of checking ( HP community and HP sales) to make sure it would work with XP and it would print onto 110# cardstock. I use the old computer to print greeting cards and brochures and cardstock labels... if I print them on normal paper they print perfectly.... but when I try it on cardstock, I get half of what I'm printing as in it's printing it in the wrong location.... if I print a picture I only get half and it's printed the half right to the edge of the cardstock.... again it works fine on paper.
it seems like the printer senses the paper and is sizing it wrong?
Load the paper according to the instructions in the User Guide
Starting on Page 10
The printer might be confused about the paper type.
Card stock is thicker than normal paper (you know this) - it might be helpful to tell the printer what is going on...
The Preferences example is meant for more recent Windows than XP.
Even the EWS example / setup might be different.
That said, there may be enough similarity that the following is helpful in context of what you are trying to do.
Check / Adjust / Retain the Paper at the Printer Display Panel
Open Printer Tray,
If you have not yet done so, add desired paper type
Wait a couple of seconds…
IF applicable for your printer:
Look for a message on the Printer Control / Display Panel,
Click Modify (wording varies), set the paper size and type, Click OK
Note: Printer Display panel option is not applicable to printers that lack a printer display panel and might not be available on all printer models that do include a printer display panel.
Note 2 – Printer Display Panel > Adjusting the paper size:
If the size of your Paper Size is not in the Drop-down menu,
If the “custom” paper size is available in the list:
Select Custom (likely the last selection in the list)
And / Or
Embedded Web Server (EWS)
Note: This option is not applicable to printers connected via a USB printer cable (no network connection).
If the printer is on the network,
If the EWS feature is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
NOTE: Laser printer options in EWS are very different from those offered in InkJet Printers.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
NOTE: If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)
NOTE 2: EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
Set the Preferences – Windows
NOTE: This section is not applicable to Mobile Printing.
Printing Preferencesare available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.
Generally, Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes.
In the case of PDF / Image printing, Pre-set the Preferences (below) or set the Properties during the job setup.
Regardless of what kind of printing you will do (later), make sure the Printing Preferences shortcut is set to "Everyday Printing" or something equally benign. For example, don't leave the shortcut set to Booklet printing choices or other custom setups that are completely contrary to printing envelopes. The least "best" choice is "Factory Defaults" - try to avoid that shortcut if you can do so.
Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.
Settings > Devices > Printers and scanners
Left-Click on (your) Printer > Manage > Printing Preferences
Tab Printing Shortcuts > Click /Highlightyour preferred shortcut > Click Apply > Click OK to exit
NOTE - Make changes to a Shortcut
Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
Scan Menu for HP Scan >> If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
Click OK to save the setup
General Example - Preferences - Media Type
Printer Home Page - References and Resources –Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to thePrint and Scan Doctor(Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) aCategory>Topic >Subtopic
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