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‎02-06-2022 03:56 PM - last edited on ‎02-06-2022 04:54 PM by Retired

HP Recommended
Product: HP ENVY Inspire 7955e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I am using W10 pro 64 bit and just purchased a HP7955E to replace my HP7520.  I had a problem installing the HP Smart to setup the printer.  Do I need a smart phone or pad to setup or use this printer?  Somewhere in the information I have found indicates I need an externally powered hub.  I have never heard of that.  I was able to get some prints, but entire system is EXTREMELY slow.  I used System Mechanic to clean up the system and get rid of all the old HP 7520 software and that did nothing.  I believe the printer works with or in conjunction with the CLOUD.  Is that the reason for the degrade in speed?  The slowness is very apparent even when I turn the system on, takes long time for even the desktop icons to appear or even show items in the download file and others.  Did I buy a piece of junk?  In my various links to the HP help location it indicates I purchased the printer in October 2021 and only have 9 months left in my warranty.  I just purchased it on Nov 4 last week.  The box appeared to be new and unopened.  HP assistance to really bad and that is a compliment.  Help

John JMB515.

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