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‎08-22-2022 02:25 PM

HP Recommended
Product: HP PSC1402
Operating System: Microsoft Windows 11

I have now upgraded to a new PC running Win 11 and am unable to find a Win 11 compatible driver for my somewhat elderly HP PSC1402 on the HP website or anywhere else.  Can anyone enlighten me as to what the current situation is in this regard?

4 REPLIES 4

‎08-22-2022 02:58 PM

HP Recommended

This link provides instructions for using a Microsoft based driver to enable printing. Try this and post back if that does not work for  you.  https://support.hp.com/us-en/document/ish_2224996-1993298-16

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎08-22-2022 11:39 PM - last edited on ‎12-28-2023 07:42 AM by

HP Recommended

Hi @myriad16 

Just adding another option to install your PSC 1400 printer...😊

Try the driver download from the next link:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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‎08-23-2022 08:06 AM

HP Recommended

Hello. Thanks for your prompt reply. Unfortunately I've been there already with no success. When trying to contact HP Suppt I can't get past the "identify your device" step because the serial No. is not recognised. I think they are deliberately suppressing contact for old devices. My printer and USB lead is operating normally on an older Win 10 PC. So no H/W uncertainties. No Win11 driver available is probably consistent with what I've just said. I've already spent hours on this and my lifelong admiration of HP products and service is going thro' the floor! Any ideas as to how I could get connected to a real tech chat person without being blocked at step 1?  I think the probable answer is going to be Win11 driver? : maybe sometime  or never. At least I would know!

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‎08-23-2022 08:11 AM

HP Recommended

Thanks for your suggestion. Unfortunately the link is for a Win10 driver and i need a Win11 driver. Printer is currently operating normally on an old  Win 10 PC but want to migrate to a  new Win11 PC.

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