HP printer no longer prints

[Gary96825]

My OfficeJet printer recently went into an "Error State", after several times at uninstalling and reinstalling the print driver, I now get a message saying the the "driver cannot be installed because it is not digitally signed or not signed in the appropriate manner."  I've gon through the Scan/Print Doctor process as well, all to no avail.

Any suggestions as to what can be done to fix this will be much appreciated.

Advise,

[greenturtle]

Hi

Thanks for using the HP Forums.

Let's go through a few steps to uninstall and reinstall the drivers:

Step 1: Uninstall the Drivers:

Please follow the steps provided to uninstall the printer software in the link: Uninstalling the Printer Software (Windows)

Also, please follow the steps provided below to completely remove the printer software from printer properties.
Steps to remove printer driver files from Print Server Properties:
1. Open the Print Server Properties dialog window by doing one of the following:
• Click the Start menu and in the search field type 'printui /s /t2' (without the quotes), and then press Enter or click it in the search list.
• Press WINDOWS-R on the keyboard to bring up the Run window, type in 'printui /s /t2' (without the quotes), and then press Enter or click OK.
• From the Start menu or the Start screen:
• Open Devices and Printers.
• Select any printer and then click "Print server properties" at the top of the window.
• Click on the Drivers tab.
2. Select the printer driver you wish to uninstall.
3. Click the Remove button.
4. Select "Remove driver and driver package" and click OK.
Step 2: Download and install the Drivers from the wizard:

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Hope that helps!

[greenturtle · Accepted solution]

Hi @Gary96825

Hope the solution provided works for you.

Do let us know.

Thanks.

[Gary96825]

Solution worked as greenturtle suggested! 👍

[greenturtle]

Hi @Gary96825,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!