HP psc 1215 all-in-one installation on Windows 11

[oli86]

Since the last Windows 11 update, the HP Probook of my mother does not recognize her HP psc 1215 all-in-one

anymore. A few months ago I could install her printer via optional updates in the windows update settings as described here:

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Deskjet-F4180-installation-on-Window...

Unfortunately, this option does not work anymore. I got help for my own printer in this ticket but this file also does not help:

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Deskjet-F4180-installation-on-Window...

Any ideas how to solve this?

[oli86]

Hi @FerRX

My mother has the same problem, she has a HP psc 1215 all-in-one an the driver also disappeared on her Windows 11. Do you also have a solution for this printer.

Thank you!

[ferRX]

Hi @oli86 

1. Try the driver download from the next link:

• >> PSC full driver software – Windows - 408-4

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

,

[oli86]

Hi FerRX

Thank you for the driver, unfortunately the installation didn't work. There was an error message, see the attached image.

The user has administration privileges so the error message does not make a lot of sense but maybe the problem is that the driver is for Windows XP and the laptop runs on Windows 11. It's possible that the driver does not recognize the administrator privileges of the user on Windows 11.

Do you see another solution?

[ferRX · Accepted solution]

Hi @oli86 

Thank you for providing more details about the software installation 😇,

old drivers sometimes take a little more effort than actual drivers.

Ok, if that driver doesn't work 🤔 then try with the next:

• >> PSC full driver software – Windows - 408-4

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

,.,.,.-,.-.,-,.-,.-,.-

[oli86]

Thank you very much, now it worked 🙂

[ferRX]

Great 😊, I am happy to know that driver worked !

Best regards,

ferRX.