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HP Recommended
OFficejet Pro 9015
Microsoft Windows 10 (64-bit)

HP scan software dissapeared from Windows 10 computer.  I have an HP Officejet Pro 9015 printer.   

How can I get it back?

 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

If the software is still installed, try to add the icon back to the desktop.

 

https://www.youtube.com/watch?v=HqHf2xQhYJ8

 

If the software is not installed, download and install the HP Full sofware:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-9010-all-in-one-printer-...

 

https://www.youtube.com/results?search_query=donwload+and+instrall+full+software+officejet+pro+9015+

 

Alternatively, try using the HP Smart app (download from the Microsoft Store)

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to download and install the HP Full featured software for HP OfficeJet Pro 9010 AiO Printer ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows you how to create a Scan shortcut on the desktop of a Windows 10 computer. It also shows you how to Create a Scan Shortcut on "High Resolution Photo Scans" This is applicable and not limited
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