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‎08-13-2025 02:06 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello HP Support Team,

I would like to know if the HP ScanJet 5590 scanner supports the ADF (Automatic Document Feeder) functionality on a Windows 10 operating system. Could you please confirm whether this feature works properly and, if necessary, provide guidance on installing the correct drivers?

Thank you for your assistance.

3 REPLIES 3

‎08-13-2025 03:20 AM

HP Recommended

Hi @AdilRV 

Probably it could not work on Windows 10, this is a Scanner from 2004, but you can try with the next software.

 

Download the next software to install HP Scan:

>> HP Scan software for Scanjet systems - Windows

 

Then search for HP Scan on you computer and open to check if the Scanjet 5590 is detected and can work.

 

You may need to select in Document Source - Document Feeder

 

  • ferRX_0-1755077831324.png

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

_dodecaedroh.gif

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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‎08-13-2025 11:31 PM

HP Recommended

 Thank you very much for your response. However, I have tested it using the HP Scan software, and it is unable to detect the HP ScanJet 5590.

 

BR,

1 person found this reply helpful
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‎08-14-2025 02:06 AM - edited ‎08-14-2025 02:10 AM

HP Recommended

Hi @AdilRV 

Ok, if that doesn´t work first check your USB connection cable, if there is possible please change for another USB cable.

  • ferRX_0-1752741984476.png

 

1. Then try with the next software:

>> https://ftp.hp.com/setup_HPTwain_5000s2_1-8.exe

 

2. And also the next:

>> https://ftp.hp.com/setup_basic_5000s2.exe

 

3. Then use the Windows system Scanner and Fax application:

>> https://www.youtube.com/watch?v=mTxEn8RsFyg&ab_channel=ShariseNobles

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

_dodecaedroh.gif

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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