HP smart app requires device location to install a printer ?? WHY ??

[jandraelune]

Why does the app require the device's location just to install a printer??

[VikramTheGreat]

Hi @jandraelune,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The HP Smart app requires device location permission during printer setup to help the app discover nearby printers, identify your network, and offer regional services, but your location information is not tracked or sent to HP. 

Do you require any assistance part from the question you have? Please let me know so we can get all the help.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[VikramTheGreat]

Hi @jandraelune,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support