HP smart not working in my PC windows 8.

[Nirbhay_]

HP smart not starting in my  pc it starts closes by itself.

[Dragon-Fur]

@Nirbhay_ 

Welcome to the HP User Community.

According to the documentation for the Application,

HP Smart is not supported in Windows 8.x

References / Resources

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check/ Get the App

>>> Open and Read >>> HP printer setup (HP Smart app)

NOTES: 

• Read FAQ > What are the requirements to set up a printer using the HP Smart app?

• Disconnect from Virtual Private Network (VPN) connection before downloading.

• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

• Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.  Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?

• HP Smart requires that you sign into the application using your HP Account credentials.

• When working through a browser to access HP Smart, be sure you have Cookies enabled.  If cookies are enabled and you are having trouble, clear Cache and Cookies.   And / Or … Try a different browser – assign that browser as the Default. (Note:  Chrome not working?  Use / Assign a different default browser.)

• Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
    • Which languages does the HP Smart app support?
  • Older versions of the HP Smart app no longer support the required login feature.
  • Update the application to the latest version to access / use HP Smart

===================================================

Excerpted from the document...

Section FAQ >> What are the requirements to set up a printer using the HP Smart app?

Review connection and software version requirements for the HP Smart app.

• An HP printer that supports HP Smart

• A computer or mobile device connected to an active internet connection

• An established connection from your device to the printer - either over a network or with a USB cable

• A compatible mobile device or computer with internet access running the following operating system versions:

  • Android 7.0 and later

  • Apple iOS 14 and later

    For iOS 13 or earlier, set up the printer using Apple Airprint. Go toHP printer setup (Apple AirPrint for iPhone, iPad) for more information.

  • Windows 11 version 21H2 and later

  • Windows 10 version 1809 and later

    For Windows 10 version 1803 or earlier, download and install HP Easy Start from 123.hp.com/setup.

  • macOS 10.14 and later

    For macOS 10.13 or earlier, download and install HP Easy Start from 123.hp.com/setup, or set up your printer using Apple AirPrint. Go to HP printer setup (Mac) for more information.

===================================================

Software and drivers for HP DeskJet 2131 All-in-One Printer 

Select Operating System version Windows 8 - 32bit

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 2131 All-in-One Printer 

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