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‎09-27-2025 09:03 AM

HP Recommended
Product: HP OfficeJet 8015e All-in-One Printer
Operating System: Microsoft Windows 11

HP smart goes to a blank page.  

1 REPLY 1

‎09-29-2025 02:17 AM

HP Recommended

Hi @Cleon2 

1.  Change your windows screen mode to Light Mode, follow steps from the next video:

Windows > Settings > Personalization > Colors > Choose your Color > Light

 

>> https://www.youtube.com/watch?v=x5a5PLbLbnY&ab_channel=TheG

2.  Then try again to open your HP Smart app.

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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