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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 11

My hp printer is connected to same wifi network as my windows 11 pc, but hp smart sometimes shows that the printer is offline. Printer itself shows it is connected to wifi. Restarting printer and pc temporarily fixes the problem, but hp smart eventually shows it as offline again. I have already tried removing and adding printer again in hp smart but issue still occurs.

Can someone tell me what to do? what is the problem here?

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