HP software sees USB connected printer but won't add printer as usb connected printer to HP Smart

[rcc111]

Upgraded to New Desktop PC & windows 11.  Printer works fine, prints files from new PC, etc.  But can't get HP Smart software to add it as USB connected printer so I can use the HP smart software features.  HP Again, software sees USB connected printer but won't add printer as usb connected printer to HP Smart.    Would like to get HP Smart software to allow me to set up my printer in HP Smart software using USB cable, but it keeps trying to force me to set up as a WiFi connected printer.

[ferRX]

Hi @rcc111 

You need to add again your printer and select USB option:

1. Open HP smart and select "Setup a New Printer"

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2.  In the connection method select "USB printer"

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* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

[rcc111]

FerRX thanks for your time but, I've done a number of retries to add a NEW printer and it accepts me selecting USB, ETC then it comes back still wanting location data to set up as WiFI.   

[ferRX]

Hi @rcc111 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=grFMr12fqB0

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.