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‎09-30-2023 09:50 AM

HP Recommended
Product: HP Photosmart C4280

Hello, I have this second-hand all in one printer-scanner-copier. It turns on and the copying works. But when I plug in the USB cable, although the computer makes a sound that it recognises I plugged something in, the printer does not come up in the lists. I am trying to download drivers, but all the HP webpages seem to be down. If anyone can load this page for me, please let me know: https://support.hp.com/us-en/drivers/selfservice/hp-photosmart-c4200-all-in-one-printer-series/31927...

Also, the printer has a serial number, but when I enter it into any of the HP website things, like support, or dashboard, or virtual assistant, either I get a message that Service is down, or that the serial number is unavailable. When I tried to call printer support on the phone, the robot asked for the serial number, I spoke it, it said this number was not in the system and therefore I was not transferred to an agent. I do not understand how/where to get help with this. 

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