HP tango permanently offline

[LUKE0101]

Hi,

I think HP is going bust. Their website is down when trying to contact support. Both their site and App are so poorly designed that even it's designer would struggle to navigate.

The product i own HP tango is probably the worse product ever made by HP alongside others. 

hoping tonget some support from this community asap. I hope thsi forum will be still accessible during administration proceedings of HP. 

Such a pity, but certainly inavoidable for companies who do not innovate.

this is the error i keep getting not even one of my 6 mobiles and 4 laptops can connect to the Tango printer. 

Error Code: EBS00P0007

The app is recommending me to email this error code to HP, but HP given the current situation does not provide email addresses so impossible to email and also to get through by phone. Their iseless chatbot is also a shame given we are in 2026.

please help if anyone knows what thisnwrror code is 

Error Code: EBS00P0007

Thanks so much.

i would also appreciate any advise for a better non-HP PRINTER

Error Code: EBS00P0007

[LUKE0101]

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• Total useless service / app and Web may be due to incompetency  

[LUKE0101]

 total chaos. The password is perfectly correct. The printer offline is claiming my network password is incorrect when the printer is not even online. Pure incompetence

[LUKE0101]

This has been like this for 11 hours and 43 minutes. Is this normal or just failure to provide usable hardware in 2026?

 

[ferRX]

Hi @LUKE0101 

1. Try to Install with the next driver for Wifi:

>> https://ftp.hp.com/pub/softlib/software13/printers/Tango/Full_Webpack-48.6.4639-Tango_Full_Webpack.e...

• P.S.
• I am a volunteer and regular user of HP printers, but I agree that there is something wrong on the new HP App that is not working and needs a lot of testing hours to make that app at least to have a minimum functionality.🤔

2. Also follow steps in the next video:

>> https://www.youtube.com/watch?v=jZ_i48mE204

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.