• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎07-21-2025 03:17 AM

HP Recommended

Hello.

 

Can somebody please help me with the regionalization of my printer

 

 

Reply
Was this reply helpful? Yes No

‎07-21-2025 03:20 AM

HP Recommended

I would like to request a regionalization reset.

 

For my M181FW printer.

I bought this in Asia(Brunei) but have now moved to Europe(NL)

 

Thank you

Reply
Was this reply helpful? Yes No

‎07-21-2025 07:13 AM - edited ‎07-21-2025 07:30 AM

HP Recommended

Hi @JTB11 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

My apologies for all the delay and inconvenience caused.

 

Yes, if the printer will be used in a different region from where it was originally bought and used, we need to perform some changes called a regional reset for your printer; only after that will you be able to use the printer with the current region's ink cartridges.

 

I will be glad to assist you with the regional reset on your printer. 

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

 

I am an HP Employee.
Reply
Was this reply helpful? Yes No

‎07-23-2025 11:31 AM

HP Recommended

Hello,

 

I sent you all the information you requested yesterday.

 

Please let me know how to proceed.

I need to use my printer.

 

Thank you.

 

 

Reply
Was this reply helpful? Yes No

‎07-24-2025 12:23 AM

HP Recommended

Hello,

 

Another day has passed and no reponse.

Please help.

 

This is getting ridiculous.

Why does HP block me from using a product I have paid good money for!!

 

 

 
 
 

 

 

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.