HP3755 Scan for Mac

[LyndaElaine]

Just switched to a Mac Mini from a PC. The driver is downloaded but then keeps asking for me to sign back in. I have now done this multiple times and nothing changes. I re downloaded the driver. Same thing. 

This printer synced beautifully with my mac yesterday. My surprise was pretty large. And now this. I must be able to scan and now can not get this to work. 

How do I fix this. The message is Find the open browser window, then sign in to your HP account.
Note: The window might be behind another open browser or minimized.

I AM signed in. 

Tried to use live chat BUT this system says my serial number is not valid. Will it certainly is and I should still have a valid warranty in place as well. 

Please assist. 

Thanks, Lynda Elaine

[Betty0610]

@LyndaElaine

Welcome to the HP Support Community.

Did you try using the HP Smart App? https://support.hp.com/us-en/document/ish_2073929-1413451-16

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!