HP4516 Color Issues

[MsC24]

HP4516 after the last time I put new cartridges in the test page came out fine.   But when I try to print Word docs or any docs I can't get it to print in.color though it always did.   Also the duplex is set to automatic but it makes me manually do it.

There is no color/grayscale option.anywhere though I am fairly sure there used to be.

[A_Gayathri · Accepted solution]

Hi @MsC24,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing color printing and duplex issues with your HP ENVY 4516 All-in-One Printer:

Here are some steps you can take to address this issue

Color Printing:

1. Check Printing Preferences:
   • Open your document in the program you want to print from.
   • Go to the "File" menu and select "Print" or "Print Settings".
   • Look for an option called "Color" or "Color Mode". Make sure it's set to "Color" and not "Grayscale" or "Black and White".
2. Reinstall Printer Driver:
   • Go to "Settings" > "Devices and Printers" (or "Control Panel" > "Devices and Printers" for older Windows versions).
   • Right-click your HP ENVY 4516 printer and select "Remove Device" or "Uninstall".
   • Download the latest driver for your printer from HP's website: Software and Drivers for HP ENVY 4516 All-in-One Printer

• Install the downloaded driver and follow the on-screen instructions.

1. Clean Printheads:
   • Cleaning the printheads can sometimes resolve color printing issues. You can usually access the cleaning function through the HP Smart app or your printer's control panel settings.
   • Consult your printer's user manual for specific instructions on cleaning the printheads.

Duplex Printing:

1. Check Duplex Settings:
   • Open your document in the program you want to print from.
   • Go to the "File" menu and select "Print" or "Print Settings".
   • Look for an option called "Duplex" or "Double-sided Printing".
   • Make sure it's set to "Automatic" or "On" (whichever your program uses).
2. Check Paper Compatibility:
   • Ensure you're using paper that supports duplex printing. Heavier paper types might not feed correctly for automatic duplexing.
3. Manually Duplex:
   • If automatic duplexing isn't working, you can still print double-sided manually.
   • Print the first side of your document, then reload the paper according to the instructions in your printer's user manual.
   • The printer should prompt you to print the second side.

Missing Color/Grayscale Option:

• The color/grayscale option might be located differently depending on your operating system and the program you're using to print.
• Try exploring the print settings within the program itself.
• If you still can't find it, consult your program's user guide or search online for specific instructions on accessing color/grayscale printing options.

Additional Tips:

• Make sure your HP ENVY 4516 printer has enough ink, especially the color cartridge.
• Check for any error messages on the printer's display or within the HP Smart app that might provide further clues about the issue.

Refer to this document:  HP ENVY 4516 All-in-One Printer User manual

HP ENVY 4510, 4520 printers - No black ink, wrong colors, other print quality issues

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[MsC24]

• Thank you fir the comprehensive info.  Will try to get to it this week asap.  One thing I can tell you there is no color/grayscale option.

[A_Gayathri]

HI @MsC24 ,

Thank you for your response. If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!