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Speedbump47
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Message 1 of 2
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Flag Post

HP7410 all in one won't accept security code

‎09-30-2020 02:07 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Trying to go wireless with the 7410, ssid shows up but printer won't accept security code from Xfinity as the WEP?

Tried both the info shown on router and that from Xfinity but won't accept either.

Help Please...Thanks Mike

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Betty0610
HP Support Agent
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Message 2 of 2
Flag Post

‎10-03-2020 02:06 PM - edited ‎10-03-2020 04:12 PM

HP Recommended

@Speedbump47

 

Welcome to the HP Support Community.

 

Restart your printer and router and try again. 

 

This document should help you connect: https://support.hp.com/us-en/product/hp-officejet-7400-all-in-one-printer-series/391193/model/391195...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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