HP7858 need setup cartridges or bypass

[pemartin210]

I bought a refurbished printer but it doesn't include the set up cartridges needed for the startup process.  I followed the instructions in other threads to reset the printer successfully but it will still ask for the setup cartridges. Does anyone know how to work around this issue or where could I get them? 

[VikramTheGreat]

Hi @pemartin210,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand how frustrating it can be to bring home a refurbished HP ENVY Photo 7858 and find yourself blocked by a setup cartridge message.

The printer firmware is designed to require HP Setup Ink Cartridges during the initial startup sequence. If the printer has been factory reset or refurbished improperly, it will prompt for those specific cartridges, even if standard HP ink cartridges are installed.
 

Since your printer is refurbished and missing the original setup ink, this is a case where we need to perform a Trade Override, which is a special process HP uses to bypass the setup cartridge requirement.
 

Please try the steps shared in the image below. This will help to bypass the Setup cartridge error:

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support