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‎01-10-2022 06:54 AM

HP Recommended
Operating System: macOS 11.0 Big Sur

Dear community

I have recently purchased a MacBook Pro (OS Big Sur 11.6) but I think I need to adjust the printer drivers.  I use a HP DeskJet 840C Printer that still works perfectly but does not respond to the print command. That is, the Macbook confirms it is sending data to the printer, but then nothing happens on the printer’s side.

 

I hope this does not mean I have to buy a new printer when the present one works perfectly well?  

My computer literacy is rather limited and I really hope someone will be able to help me 🙂

 

Thank you so much

Annick

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2022 09:09 AM

HP Recommended

So... my computer literacy is better than I thought. Was able to solve this myself. 

View solution in original post

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2 REPLIES 2

‎01-11-2022 09:09 AM

HP Recommended

So... my computer literacy is better than I thought. Was able to solve this myself. 

Was this reply helpful? Yes No

‎02-14-2022 08:10 PM

HP Recommended

Why not tell us how you solved it so other people can benefit from what you learned?

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