HPENVY 5530 e All-in-One Series

[bocmoc]

When I download the two software programs below, each provides me with this error message.  I cannot get my wireless printer to connect to wifi.   I thought that perhaps it was because I needed to load these software updates.  That has not been a successful endeavor.

[Nirvana_95]

Hi @bocmoc 

Welcome to the HP Support Community. 

I see that you are facing issues with your HPENVY 5530. Do not worry, we are here to help you fix it.

May I know the names of the applications you are trying to download?

From when are you facing this issue?

Have you made any changes to it?

Keep me posted. 

Thanks

[bocmoc]

Software and drivers for

HP ENVY 5535 e-All-in-One Printer

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Detected operating system:  Windows 10 (64-bit) Choose a different OS

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Driver-Product Installation Software (2)

Recommended

HP ENVY 5530 e-All-in-One Printer series Full Feature Software and Drivers

32.4.116

108.9 MB

Dec 6, 2021

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Basic Drivers (1)

Installation Software and Driver-Includes print, scan, latest features, and solutions (1)

[bocmoc]

[Nirvana_95]

Thanks for your response.

Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software. 

First, unplug the USB cable from the printer if present.  

• Go to Control panel – Programs and feature – Select all the HP printer entries and uninstall them.   
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.   
• Restart your computer.   
• Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.   
• Once in device manager, click on the view tab in the top & choose “Show hidden devices”.   
• Then from the device manager list, check the entries under “Printer” – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device".    
• Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. Delete any printer entry or any entry which says “Unknown device”.   
• Once done, close device-manger. Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.   
• Under print server properties, go to drivers - remove any entry there as well.   
• Again, go running window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.   
• Once done you can try cleaning out your temporary files and cached files. You can try using automated applications like some cleaner software's that you can download from the internet.   
• Now restart your computer again.   
• Open the Run window again, type “services.msc” and press ok to get services window.   
• Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties. Make sure the service is started and startup type is “Automatic”.   
• Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service.   
• Repeat the same exercise on “Function Discovery Resource Publication” as well   
• Windows image acquisition stop and restart the service  Install all the available Windows updates If it is been a while since you updated your Windows, that is the main reason why Windows says your HP printer driver is unavailable. Here are the steps how to do a Windows Update to install all accessible operating system update. 

If you are accessing Windows 10, then these steps are for you.  

1. Hit the Start menu and write an update. After that, click on the “Check for updates” option.  

2. Tap on the “Check for updates” option.  

3. After clicking on that option, Windows will install the updates automatically.  

4. When Windows completes all its updates, start your computer again and attempt to print a file to check if your printer works. Reinstall the drivers from the Software and drivers page   

If the error persists, Try installing the printer with windows built-in driver: https://support.hp.com/in-en/document/ish_2224996-1993298-16 

Let me know!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @bocmoc

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!