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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HPEmailSMTP Plugin

Create an account on the HP Community to personalize your profile and ask a question
12-05-2022 11:26 AM
Welcome to the HP Community Forum.
Google Translation from German to English
cannot install this software Full_Webpack-51.7.5628-SJ0001_Full_Webpack.exe because HP EmailSMTP Plugin.msi is missing.
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HP Universal Scan - Full Feature Software and Driver adds the OCR libraries to the installed HP Scan software.
The Universal Scan installation package is dependent on two things:
- The Full Feature Software / full driver printer software must be installed (first).
and
- The Universal Scan software must be supported on the particular printer. The web pack checks for compatibility during installation.
Universal Scan is supported on your printer.
Reference: Software and Drivers
IF you have not done so,
First,
Install the Full Feature Software / full driver printer software.
Full Feature Software / full driver - Web Pack Installation Package - Information and Download
HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories
After the software is installed, Restart the computer and log in.
Next,
Try the installation of the Universal Scan software again.
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY Photo 7830 All-in-One Printer
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People who own, use, and support HP devices.
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