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- HPOFFICE JET PRO 8020 e won't allow scan on both sides. How...

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10-07-2021 01:36 PM
Need help. HP OFFICE JET PRO 8020 e won't allow scan on both sides. How to fix?
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Accepted Solutions
10-08-2021 08:32 AM
Hi,
The printer does not offer any duplex scan capabilities, only auto duplex print capabilities are offered.
You may use HP Easy Scan to scan both sides manually, it will guide you to reload the other side of the batch and re-arrange the pages by order.
You may follow below video which show similar steps, with the exception that for your printer only a manual option will appear, and then the pages will rearrange:
https://www.youtube.com/watch?v=BAzNAcJnOTY
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
10-08-2021 08:32 AM
Hi,
The printer does not offer any duplex scan capabilities, only auto duplex print capabilities are offered.
You may use HP Easy Scan to scan both sides manually, it will guide you to reload the other side of the batch and re-arrange the pages by order.
You may follow below video which show similar steps, with the exception that for your printer only a manual option will appear, and then the pages will rearrange:
https://www.youtube.com/watch?v=BAzNAcJnOTY
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂