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Microsoft Windows 10 (64-bit)

HP Printer Deskjet 4480 won't scan because Adobe flash player is no longer available

1 REPLY 1
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@rainbow625, Welcome to the HP Support Community! I’m here to help.

 

I understand you are trying to scan from the printer.

 

Yes, this is an end-of-life printer and the printer driver is not available. Use the below methods to scan:

  • HP Scan and Capture app: Use this free app available from the Microsoft Store to scan photos or documents.

    Go to Installing and Using HP Scan and Capture (Windows 10) for more information.

  • Windows Scan app: Use this Windows app to scan from most HP all-in-one printers.

    Search Windows for Scan, and then click the Scan app  in the list of results.

  • Windows Fax and Scan: Use this pre-installed tool to scan photos and documents.

    Search Windows for fax, click Windows Fax and Scan in the list of results, and then click New Scan.


For more info, refer to this document. If this does not help, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.