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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- HPSF.EXE system error

Create an account on the HP Community to personalize your profile and ask a question
01-03-2019 09:23 AM
Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the "HPSF.exe" error.
Don't worry, I'm here to help! To better assist you - What's the exact model name of the product? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)
In the product section of the post, you have mentioned a printer model name. Are you not able to print?
HPSF.exe is related to the HP Support Assistant software which is shipped with HP PCs. Are you getting this error on a computer screen or on your HP OfficeJet Pro 8720 All-in-One Printer?
If the error is on a computer, try these steps -
1) In the search box, type and open "Uninstall a Program".
2) Look forHP Support Assistant.
3) Right-click to uninstall.
4) Restart the computer.
5) Install the HP Support Assistant from this link.
You may refer to this document.
Hope this helps!
Let me know how that goes.
To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the "Thumbs up".
Have a great day ahead 🙂
Asmita
I am an HP Employee
01-07-2019 09:26 AM
It seems I have a problem withthe WINDOWS installer. Cannot isntall or delete properly...I have tried various solutions to no avail along with fixing the registry..It appears to be a MSOFT problem created when they added updates & fouled by PC ...I am spend a lot of time on this & am considering switching to LINUX..Thanx for your efforts
Ken
01-07-2019 10:42 AM
Thanks for getting back to us. What's the model name of the computer? How are you trying to install the operating system - through the recovery partition or the recovery media?
Let me know.
Asmita
I am an HP Employee