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‎09-20-2016 06:25 AM

HP Recommended
Product: Deskjet 2544
Operating System: Microsoft Windows 7 (32-bit)

Need to know how to reset printer as have moved, so new wifi and ive forgotten the password when i try and wireless direct print or airprint.

3 people had the same question
6 REPLIES 6

‎09-20-2016 02:56 PM

HP Recommended

Hi @sandippatel,

 

Welcome to the HP Support Forums! 🙂 I see you would like to reset your HP Deskjet 2544.

 

Please get started in Step 4 here: Wireless Printer Setup (Windows)

 

Did this help?

 

Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos".

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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‎09-20-2016 05:08 PM

HP Recommended
I saw this and tried it a couple of times, it doesn't reset the printer so it still has a password block and I can't connect or even change any of the settings in the EWS. Any other way to reset it?
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‎09-21-2016 07:52 AM

HP Recommended

@sandippatel,

 

That is the only way to reset the printer. I suggest contacting our technical support at http://support.hp.com/us-en/contact-hp if you are unable to restore the network defaults. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Thank you for your persistence. I hope this helps!

 

To simply say thanks, please click the "Thumbs Up" up button. If you require further assistance let me know and I will gladly do all I can to help. 

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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‎09-21-2016 11:17 PM

HP Recommended

You can try to do a restore factory default through EWS.



Give Kudos to say "thanks" by clicking on the "thumps Up icon" .

Click "Accept as Solution" if it solved your problem, so others can find it.

I work on behalf of HP.
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‎10-25-2016 01:47 AM

HP Recommended
How am I supposed to get access to EWS if i dont know the password when ive tried to connect with airprint and wireless direct. Each time it asks for a password so i cant access the printer to change any settings.
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‎03-02-2018 03:12 PM

HP Recommended

I had a similar problem with a deskjet printer 3720. 

After searching for a long I finally discovered that the admin passwords of the printer only allow passwords up to 16 characters (never got any warning about it though). As my password was longer I was finally able to login when I entered the 16 first characters of it.

HTH!

 

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