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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Has HP terminated support for H470 printer?

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02-12-2022 01:38 PM
HP support just told me my printer (HP Officejet H470 is no longer supported by HP. My new HP computer came without a driver that supports the H470. Then.....the support guy tried to sell me a new printer.???? Thanks for any help....
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Accepted Solutions
02-12-2022 01:50 PM - edited 02-12-2022 02:05 PM
Hello,
HP retires drivers and support for products that are 10 years old or more since they were released.
Unfortunately, HP no longer provides drivers for this printer.
Please use the HP Officejet H470 Mobile Printer series Full Software and Drivers to install the printer.
Right-click on OJ_SF_H470_Full_Win_WW_140_404-4.exe, then on Run as administrator, and then click Yes. Follow the instructions to install your printer.
Concerning HP Solution Center, go to HP Solution Center doesn't open.
For the maintenance of your printer, please use HP Print and Scan Doctor.
- Open the HPPSdr.exe.
- In the HP Print and Scan Doctor app, click on Start.
- Select your printer, then click on Next.
- Wait for HP Print and Scan Doctor to load the information from your printer.
- Click on the Printer menu, then on Printer Services....
You want to make a shortcut on the Windows desktop of the HP Scan application, do the following:
- Please go to the following path:
- C:\Program Files (x86)\HP\Officejet H470 series\bin
- Right click on HPScan.exe, then click on Show more options, and then on Create shortcut.
Otherwise, try the HP Smart App.
You may be able to scan using HP Scan Extended!
It will be installed under Start > All Programs > HP:
https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
HP Scan and Capture: You can download and Install HP Scan and Capture app from Microsoft store. Here is the link: https://www.microsoft.com/en-us/p/hp-scan-and-capture/9wzdncrfhwl0?rtc=1&activetab=pivot:overviewtab
For more information on how to use this app, refer: https://support.hp.com/in-en/document/c04675206
Don't hesitate to contact us in case of need.
Best regards,
02-12-2022 01:50 PM - edited 02-12-2022 02:05 PM
Hello,
HP retires drivers and support for products that are 10 years old or more since they were released.
Unfortunately, HP no longer provides drivers for this printer.
Please use the HP Officejet H470 Mobile Printer series Full Software and Drivers to install the printer.
Right-click on OJ_SF_H470_Full_Win_WW_140_404-4.exe, then on Run as administrator, and then click Yes. Follow the instructions to install your printer.
Concerning HP Solution Center, go to HP Solution Center doesn't open.
For the maintenance of your printer, please use HP Print and Scan Doctor.
- Open the HPPSdr.exe.
- In the HP Print and Scan Doctor app, click on Start.
- Select your printer, then click on Next.
- Wait for HP Print and Scan Doctor to load the information from your printer.
- Click on the Printer menu, then on Printer Services....
You want to make a shortcut on the Windows desktop of the HP Scan application, do the following:
- Please go to the following path:
- C:\Program Files (x86)\HP\Officejet H470 series\bin
- Right click on HPScan.exe, then click on Show more options, and then on Create shortcut.
Otherwise, try the HP Smart App.
You may be able to scan using HP Scan Extended!
It will be installed under Start > All Programs > HP:
https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
HP Scan and Capture: You can download and Install HP Scan and Capture app from Microsoft store. Here is the link: https://www.microsoft.com/en-us/p/hp-scan-and-capture/9wzdncrfhwl0?rtc=1&activetab=pivot:overviewtab
For more information on how to use this app, refer: https://support.hp.com/in-en/document/c04675206
Don't hesitate to contact us in case of need.
Best regards,
02-14-2022 05:51 PM - edited 02-14-2022 05:51 PM
Hello and thanks for your return,
I welcome you to the English HP community support.
Congratulations!
Do not hesitate to contact us if needed
Best regards,