Has anyone had their printer disabled after the latest Windows 10 update a few weeks ago?

[startain]

I downloaded windows 10 updates recently and lost my printer driver ability. I have a HP P1102 Laser Jet printer. I tried to download the drivers from HP and it did not work. Does anyone have a solution or comment on this issue.

[Bernard42]

                 Hello @startain,

You must uninstall the old driver and delete the links with your printer in ''Program, and Program(X86). This is the way to find your printer working. Follow the uninstallation procedure that I give you.

Here is the site address for firmware and driver for your printer:

https://support.hp.com/gb-en/drivers/selfservice/hp-laserjet-pro-p1102-printer-series/4110394/model/...

Download this one :

50157037_1

157.4 MB

Jul 29, 2021

Download

The problem comes from the old driver. It did not install all printer operation menus. You will have to uninstall the old driver with the procedure that I recommend, without using any software specific, for uninstallation, only follow the procedure. Then install the new full HP driver attached below:

You have to uninstall the old driver in the Windows Control Panel, in "Programs and Features", then right click on the printer line, "remove".

Delete all occurrences that you will find in: Program and Program X86, then, in the Control Panel, right click on your old printer (If it is still there, chances are it is no longer there) the "Remove" if it is present.

Restart the PC. Connect the printer to the power supply, turn it on, then connect a USB cord 1) on the PC side,     2) on the printer you

Connect to USB, during installation ONLY when prompted.( Towards the end of the installation).

Start installing your printer, by right-clicking on the Setup. driver exe installed, installed ''en

as administrator'', let the printer install itself, at the end, restart the PC.

To create a shortcut on the Windows desktop, (to have access to your printer), open the Windows Control Panel, right click on the icon of your

new printer, create a shortcut, yes, on the desktop.

A new shortcut has been created on the Windows desktop.

Open the Windows desktop, left-click on the new shortcut that has been created,

A printer menu appears (See below) with "ink levels", possibility : print, scan, fax, numériser.

If it works, you can delete the old shortcut on the Windows desktop.

Here's how to access the Control Panel, for those they don't have the shortcut :

*Turn on your printer, print a test page, by clicking on "Customize your Printer",

''Print a test page''.

That's it, your printer is working again.

              * Click on YES button  to say thanks, 

              * Click on the button Accepted Solution if the question is answered.

              *    Please contact me to inform me of the result. 

                   Best regards,