Have error 3 when reinstalling printer from original disc OJ4632--failed to copy port monitor file

[GaryJ8746]

After reinstalling Windows7 Pro on home built computer, cannot get full install of my OJ  e4632--comes up Error 3--failed to copy port monitor files--had no problem with printer prior to reinstall--using original HP installation disc along with downloaded update disc-- error message says installation unsuccessful and will be removed

[A4Apollo]

Hi! @GaryJ8746, Thanks for stopping by the HP Support Forums!

I understand you have issues installing the printer software using the discs on your PC.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Please try few steps recommended below.

First, uninstall the printer software from the root level on your PC and install the full feature printer software.

In Windows, search for and open Programs and Features. 
Select your HP printer. 
Select Uninstall. 
In Windows, search for and open Devices and Printers. 
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.” 
Open up the run command with the "Windows Key + R" key combo. 
Type printui.exe /s and click OK. 
Click on Drivers tab. 
Look for HP Printer driver. If you see it click on it and click remove at the bottom. 
Select OK. 
Select Apply and OK on the Print Server Properties windows. 
Close Devices and Printers. 

Install the full feature printer software using this link. Click Here

Also, Follow the steps from Microsoft to automatically repair issues including corrupted registry keys that block you from installing or removing programs. Click Here

Let me know if this helps!

Have a great day ahead! 🙂

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