• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-24-2026 02:30 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M277dw
Operating System: Microsoft Windows 11

After the driver was uninstalled during an upgrade, the software was not installed, and I am having issues with reinstalling the driver from driver on hp website. Any help would be greatly appreciated.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-24-2026 09:17 PM

HP Recommended

Hi @Danny472 

Please install the next driver for your printer:

>> https://ftp.hp.com/pub/softlib/software13/LES/M277/HP_Color_LJ_Pro_MFP_M277-full-solution-22047.exe

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

_

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-24-2026 09:17 PM

HP Recommended

Hi @Danny472 

Please install the next driver for your printer:

>> https://ftp.hp.com/pub/softlib/software13/LES/M277/HP_Color_LJ_Pro_MFP_M277-full-solution-22047.exe

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

_

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

Was this reply helpful? Yes No

‎09-25-2026 01:34 PM

HP Recommended

Firstly, thank you for your prompt response. I was able to reinstall the printer software. But the scan function was not installed. Do I need to uninstall the software again and try again to include the scan software. 

 

Thank you so much for your wonderful help.

1 person found this reply helpful
Was this reply helpful? Yes No

‎09-25-2026 02:38 PM

HP Recommended

Hi @Danny472,

Ok, thanks for the update on printer installation.

 

Now, for the scanner driver install the next driver:

>> https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.8.6459-SJ0001_Full_We...

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

_

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->