Having issues with the new driver set up for HP Envy 4500 all in one e-printer

[Nikki-Foerst1]

Is there a way that the print functions can occur from a word document without having the HP Jet Print window open every time?  This option was available with the basic driver.  The only reason I uninstalled that driver is I was curious if the e-print driver offered more features.  However, that does not seem to be the case.  this is a home printer used for personal, and home based businesses.  Therefore, it will not require to be connected to a large business network.  Is this driver the best option or should I uninstall it and go back to basic printer driver.  the basic printer driver is missing the gray-scale print feature as it was when it was connected to my HP laptop-which is no longer usable.

[Kumar0307]

@Nikki-Foerst1, Welcome to the HP Support Community! I’m here to help.

To assist you better, are you using a Win10/11 computer?

If yes, kindly download HP Smart app from Microsoft Store and use it to print and scan from the computer.

Uninstall all other printer related drivers.

For more info, refer to - HP printer setup (HP Smart app)

Hope this helps! Let me know how it goes. 

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