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‎12-18-2025 05:46 PM

HP Recommended
Operating System: macOS 15.0 Sequoia

I am trying to print color from a MacBook computer on a Smart Tank 5101.

There isn't a way to select color or B&W in the print menu.

I have no problem printing color from a Windows 11 computer.

Your Driver software update page will not allow the selection of a Mac operating system only Windows is on the pulldown menu.

What should I be doing?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-18-2025 06:05 PM

HP Recommended

Hi @RCA1234 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=vO0D1iSh6I8

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎12-18-2025 06:05 PM

HP Recommended

Hi @RCA1234 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=vO0D1iSh6I8

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
Was this reply helpful? Yes No

‎12-18-2025 06:26 PM

HP Recommended

Thank you it worked!

1 person found this reply helpful
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‎12-18-2025 06:27 PM

HP Recommended

Great 😊, nice to know that reset steps worked !

nochebuena.JPG

Happy holidays !

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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