Having problems installing Smart Tank Plus 650 Series Printer. Can you walk me through it?

[Boobinky]

Having problems installing Smart Tank Plus 650 Series Printer. Can you walk me through it?

[Sneha_01]

Hi @Boobinky 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Sure! I'd be happy to walk you through the process of installing your HP Smart Tank Plus 650 Series Printer. We’ll go step-by-step, making sure everything is set up correctly.

Before You Start:

• Unbox your printer and make sure you have all the components, including the printer, power cord, ink bottles, and installation guide.
• Make sure you have a stable internet connection if you’re setting it up for wireless printing.
• Your printer should be plugged in and powered on.

Step 1: Set Up the Printer

1. Place the printer on a flat surface near your computer or Wi-Fi router (for wireless setup).
2. Connect the power cord to the printer and plug it into an electrical outlet.
3. Turn the printer on by pressing the Power button on the control panel.
4. Install the Ink Bottles:
   • Open the printer’s front access door to access the ink tank compartment.
   • Insert the ink bottles into their respective color-coded slots.
   • After filling the tank with ink, close the access door. Your printer will automatically begin to charge the ink system. This process may take a few minutes.

Step 2: Install Printer Software (On Your Computer)

Option 1: Using the HP Smart App (Recommended)

1. Download the HP Smart App:
   • If you haven't already, download the HP Smart app on your computer or mobile device.
     • Windows/Mac: Go to the Microsoft Store or HP’s official website to download the app.
     • Mobile Devices: Get it from the App Store (iPhone) or Google Play (Android).
2. Open the HP Smart App and follow the instructions to set up your printer. Here's how:
   • Add Printer: Open the app, and click the + (plus sign) to add your printer.
   • Select Your Printer: The app should automatically detect your HP Smart Tank Plus 650 Series Printer if both the printer and your computer are connected to the same Wi-Fi network. If it doesn’t, select Set Up New Printer and follow the on-screen instructions.
   • Connect to Wi-Fi: The app will prompt you to connect your printer to your Wi-Fi network. Choose your network and enter the Wi-Fi password.
   • Install Driver & Software: The app will automatically download and install the necessary drivers and software for your printer.

Option 2: Using a Web Browser (Manual Installation)

1. Visit HP's official support website:
   • Go to the HP Support page: https://support.hp.com.
   • Search for your printer model (HP Smart Tank Plus 650).
2. Download the Printer Software:
   • Find the latest printer driver and software for your operating system (Windows or Mac).
   • Download and run the installer file to start the installation process.
   • Follow the on-screen instructions to connect the printer to your network and install the necessary software.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Sneha_01]

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