Having trouble troubleshooting 'HP PSC-1350 all-in-one'

[VintageUser]

I still have a 'HP psc 1350 all-in-one' and am trying to make itself useful (mainly 'scanning function')

- My new laptop has no CD-ROM not like all the old laptops used to. This means I cannot install using the CD ('HP IMage Zone Express, Version 1.1, 2005') I still kept in the excellent condition.

- So, I used 'HP Print and Scan Doctor 5.3.1' for troubleshooting but seems no luck

(1) Dr. says 'HP PSC-1300 series printer/scanner is installed.

(2) However, everything but 'Solution Center', 'Registry' HP Scan Flow', 'Digital Image Monitor', 'Front Panel Test', 'Test Scan' are not working(with a sign of exclamation mark). ---> Dr.'s advice is to find a solution or download the HP software. 

(3) On the HP website, ironically, only available solution is to download 'HP Print and Scan Doctor 5.3.1'

In conclusion, I am floating on the Möbius strip and I am right back to the starting point, Dr..

I need help and I thank in advance for your help. (Fingers are crossed!)

[praveen196]

@VintageUser Welcome to HP Community!

I understand that you are unable to perform the scan.

Do not worry. I will try to fix the issue.

The Scan basics using the Full Feature Software Printer Assistant (shortcut icon on the Desktop named for the printer) are explained in the "how to" document:

How to Scan (Windows)

Double check your destination folder - this may be set at the default or it can be changed.

Read over the help / documentation.

If you like, the following software is likely compatible with your printer software, printer, and your Windows Operating System -- both of these programs provide some nice features.

HP Scan Extended – Exceptional free HP scan program:  Single, Multiple scans, image and PDF scans, Auto-Detect (extracts image / document boundary). Download, save, and install to use.

NAPS2 -- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).  Includes OCR.  Download, save, and install to use.

Example - HP Scan Extended - PDF

HPSE_Scan-to-PDF_1HPSE_Scan-to-PDF_1E 

References

Dragon Document – Collection of Help, suggestions, links to how-to videos, and examples: 

Scanning Program Options

Topics / Sections – various, including:

Know and Understand Scan DPI / Scan Resolution options

HP Scan Extended – Exceptional free HP scan program:  Single, Multiple scans, image and PDF scans, Auto-Detect (extracts image / document boundary). Download, save, and install to use.

NAPS2 -- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).  Includes OCR.  Download, save, and install to use.

Printer Software (Full Feature Software > Printer Assistant > Print, Scan & Fax > Scan a Document or Photo)

HP Scan and Capture from Windows Store (Requires Windows 8 or higher)

Webscan (Does not require installed printer software)

And others…

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!