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I need help, one of my printheads (to be more precise, the color ink one) is not detecting Either it's not communicating with the printer correctly, I already removed it and when I looked there was ink on the part that makes the circuit connection, I already cleaned it but it still won't communicate with the printer (I have an HP Smart Tank 210)

1 REPLY 1
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Hello @Garkar 

 

Please, try the procedures below:

 

HP Smart Tank 210 and 500 series printers - Color or black ink not printing, other print quality iss...

 

Best regards

 


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