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HP Recommended
HP Envy 4502
Microsoft Windows 10 (64-bit)

HP ENVY 4502 -- The keyboard in the printer Set Up mode only has letters --- I need digits to enter the password for my wifi network so I can connect the printer to my wifi. 

1 REPLY 1
HP Recommended

@Juiceman1

 

Welcome to the HP support community.

 

I understand that you are trying to connect the printer to the router, I am glad to assist you.

If you are unable to find the numbers on the printer display, you can use a USB cable to connect the printer and then change it Wireless connection.

You can easily change to a wireless network connection. You will need a wireless 802.11b/g/n network that includes a wireless router or access point.

Before changing from a USB connection to a wireless network, make sure that:
● The printer is connected to your computer with the USB cable until you are prompted to
disconnect the cable.
● The computer is connected to the wireless network that you intend to install the printer on.

  1. On the Start screen, right-click an empty area on the screen, click All Apps on
    the app bar
  2. Select Printer Setup & Software.
  3. Select Convert a USB connected printer to wireless. Follow the on-screen instructions

Refer to page number 55 in this user guide for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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