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‎03-20-2023 07:15 PM - edited ‎03-20-2023 07:22 PM

HP Recommended
Product: HP LaserJet Pro 400 color MFP M475dw

Thanks in advance for sharing any thoughts / screen shots on this setup issue.  I have successfully configured 'scan to network folder' for my Synology NAS but am struggling with 'scan to network' with my laptop as the destination.  The error message is, "Cannot connect to the network folder. Ensure the shared folder name is correct."

 

Here's the setup screen (LAPTOP is definitely my machine name, I have tried using the laptop's IP address instead).  WINDOWS_ID is definitely correct username and my Windows password is correct (and I have tried putting a ".\" in front of the userid as well).

image.png

 

I believe I have correctly setup a shared folder on the laptop (full access permissions & security, network discovery is 'on').  And I believe I am correctly referencing the shared folder in the setup screen above.

image.png

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