-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Help needed in interpreting the alignment page on the HP 376...

Create an account on the HP Community to personalize your profile and ask a question
12-09-2019 03:41 AM
Please can someone tell me what I am looking for in the alignment printout? Perhaps it's my astigmatism but I can't see any difference between the visibility of the 'smaller lines' in each row. This task is proving impossible, frustrating, and has now stalled my working time for over an hour. And I have a class to teach tomorrow. And no Technical Support.
Is it a question of the faintness of the lines or are we identifying the block in each row in which the small lines are less visible because they coincide with the other lines.
This is a new printer but I've been using HP printers for many years so I'm familiar with the old alignment procedure. I certainly wasn't expecting this level of a leap, nor one which could create difficulties every time I change cartridges, which seems, from my googling this problem, to arise every time cartridges are replaced. Though mine let me get a good number in, before it sent me to my recalcitrant printer. (I'm just glad I use Instant Ink, or that would be more frequent than it's going to be.)
The "problem at the printer" turns out to be, via HP Smart, that I need to align the cartridges. A sheet is printed from which I need to identify the block in each row whose lines are the "least visible". I sought help from the only other adult in the house who lost his "good" eye 2 years ago, and is only marginally more able to identify the 'least visible' lines for me with the other.
The Virtual Agent was abysmal on this.
12-11-2019 10:20 AM
@Stymied2, Welcome to HP Support Community!
Follow the steps below to complete the alignment-
-
Load plain white paper into the input tray.
-
Search Windows for the name of your printer, and then click your printer in the list of results.
HP Printer Assistant opens.
-
Click Maintain Your Printer.
The printer toolbox opens.
-
On the Device Services tab, click Align Cartridges
The printer prints an alignment page with rows of numbered boxes. Each box on the page consists of two sets of lines.
-
On the alignment page, find the box in row A in which the two sets of lines overlap the most, for example, A10.
-
In the printer software, select that box from the A drop-down list.
-
Repeat these steps for each row of boxes on the alignment page.
-
Click Done.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee