Help setting up HP Laserjet p1102w

[Paulhaze30]

 

I am having trouble setting up my printer. I am able to get onto the printer device “wifi” when the app prompts me to but it still doesn’t connect. Help! 

[Paulhaze30]

 

[Kuroi_Kenshi]

Hi @Paulhaze30,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Verify Printer's Wi-Fi Status:

• Ensure that the blue Wi-Fi light on the printer is blinking. This indicates that the printer is in the Wireless Setup mode.

Reset the Printer's Network Settings:

• Before starting the setup, reset the network settings by turning off the printer and disconnecting the power cord. Reconnect after a few seconds and turn on the printer while holding the Wi-Fi button until the light starts blinking.

Connect Printer to Wi-Fi Network:

• Via HP Smart App:
  • Download and install the HP Smart App on your mobile device or computer.
  • Open the app and select "Set up a new printer."
  • Follow the on-screen instructions to connect your printer to the Wi-Fi network.
• Using WPS (if compatible):
  • Press the WPS button on your router.
  • Press the Wi-Fi button on the printer. The blue light should blink while trying to connect and remain steady once connected.

Printer and Device on Same Network:

• Ensure your mobile device or computer is connected to the same Wi-Fi network that you intend your printer to connect.

Install Printer Drivers:

• Download the latest printer drivers from the HP Support Page specific to the HP LaserJet P1102w.
• Install the drivers on your computer and follow the prompts to complete the connection.

Troubleshooting Connection Issues:

• Move the printer closer to the router to ensure a strong Wi-Fi signal.
• Restart the printer and router.

Print Network Configuration Page:

• To check the printer's connection status, press the Cancel button and hold it for a few seconds until the configuration page prints.

I hope this helps.

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Best regards,