Help setting up Laser Jet Pro MFP M29W

[Jan1050]

Trying to set up and use my HP Laser Jet printer. The operating system on my computer can’t run the software disc included. What do I do now? I need to operate the printer with my phone and tablets. 

[Seiji2231]

You can install the HP Smart app on App Store but that requires macOS 11.0 or later so installing it on your mac computer may not work. Since you have mobile devices you can install the HP Smart app there instead to setup the printer.

[A_Gayathri]

Hi @Jan1050,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're unable to run the software disc on your macOS 10.15 Catalina system, you can set up your HP LaserJet Pro MFP M29W using alternative methods. Here's a step-by-step guide to help you set up your printer and enable mobile printing:

Setup Without CD on macOS 10.15 Catalina:

Connect Printer:

• Ensure your printer is connected to a power source and turned on.
• Connect the printer to your computer using a USB cable, or set it up wirelessly.

Download Software:

• Visit the HP Support page for your printer.
• Enter your printer model (HP LaserJet Pro MFP M29W) and choose the correct operating system (macOS 10.15 Catalina).
• Download the latest drivers and software available for your printer.

Install Drivers:

• Once the download is complete, open the downloaded file to start the installation process.
• Follow the on-screen instructions to install the necessary drivers.

Wireless Setup (Optional):

• If you want to use the printer wirelessly, follow the instructions in the manual to connect the printer to your Wi-Fi network.

Mobile Printing:

For iOS Devices (iPhone or iPad):

1. Ensure your iOS device is connected to the same Wi-Fi network as your printer.
2. Open the document or photo you want to print.
3. Tap the "Share" icon (usually represented by a square with an arrow pointing upward).
4. Select "Print" from the available options.
5. Choose your HP LaserJet Pro MFP M29W from the list of available printers.
6. Adjust print settings if necessary, then tap "Print."

For Android Devices:

1. Make sure your Android device is connected to the same Wi-Fi network as your printer.
2. Install the HP Smart app from the Google Play Store.
3. Open the app and follow the on-screen instructions to add your printer.
4. Once added, you can print documents or photos directly from the app.

Troubleshooting Tips:

• If you encounter any issues during the setup process, refer to the HP Support page for your specific printer model or check the user manual for troubleshooting steps.
• Ensure your macOS system has the latest updates installed.
• If you encounter issues with wireless setup, consider using a USB cable for the initial connection and then switch to wireless after successful setup.

By following these steps, you should be able to set up and use your HP LaserJet Pro MFP M29W with your macOS 10.15 Catalina system and mobile devices.

I hope this helps. 

Take care and have a good day.

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