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‎05-12-2024 03:02 AM

HP Recommended
Product: HP Pavilion Desktop PC TP01-2000i (1K4B6AV)
Operating System: Microsoft Windows 11

I run my HP office jet pro 8024e printer via a USB cable which is my preference. For the last 12+ months the above driver Hewlett-Packard - USB - 11/11/2018 12:00:00 AM - 49.0.4395.18315 will not load/install. Keeps coming up with "Install error - 0x80070103" and to retry.

 

I can still print fine but would like to clear this update one way or another, any advice.

 

 

4 people had the same question
1 REPLY 1

‎05-12-2024 06:38 AM

HP Recommended

The only suggestion I can offer would be to see if the info in the discussion at the link below resolves the problem.

 

Solved: Re: Receive message "Hewlett Packard USB 2/10/17 12:00:00 AM... - HP Support Community - 854...

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